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Privacy Policy

At Wilgenhof Jumps, we not only attach importance to creative content and a personalized strategy. Protecting your privacy and, more specifically, your personal data is also a priority for us. We handle and secure this personal data with great care, in accordance with applicable legislation in Belgium.

 

1. We make every effort - within our capabilities - to protect the personal data provided to us from loss, destruction, disclosure, unauthorized access or improper use. In this privacy policy we explain who we are, when and why we process your personal data, what personal data we collect, how and for how long we process it, to whom we may transfer it, what your rights are and how you can exercise them. 

 

This privacy policy is for you when you: 

. are a (natural) contact at one of the companies using our
services;

. are a natural person using our services;

. are a (natural) contact at one of our (potential) suppliers; 

 

The processing of personal data is done in accordance with the Act of December 8, 1992 on the protection of privacy with respect to the processing of personal data (Privacy Act) and the Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR / AVG). 

 

2. This privacy policy describes the processing of your personal data. If we (in)directly collect or will process personal data from you, we will use that information in accordance with this privacy policy. 

 

A. Who are we? 

WILGENHOF JUMPS BV, located at 3900 Pelt, Sint-Jansstraat 101, registered in the K.B.O. under number BE1003.167.664 and responsible for the processing of your personal data (Controller within the meaning of the GDPR/AVG).

 

E-mail: info@wilgenhofhindernissen.com

Phone number: (BE): 0032 (0) 498 287 399

Website: www.wilgenhofhindernissen.com

 

B. What are personal data and what personal data do we process?

 

Personal data is defined in the GDPR / AVG as follows:

 

"any information about an identified or identifiable natural person;"

 

Depending on your capacity and the contents of your possible file, the following personal data will be processed by us:

 

a (natural) contact person at one of the companies using our 

services or with any of our (potential) suppliers;

We initially process your personal data that are necessary to enable us to provide our services correctly: your first and last name, your position (title), your (professional) address, and your (professional) contact details (telephone or cell phone number and/or e-mail address) and bank account number. It is also possible that we will request other information from you, such as company name, company number and signatures.

 

A natural person who uses our services;

For private customers, this usually includes your first and last name, private address or any correspondence address, signature and your chosen contact information where we can reach you (phone or cell phone number and/or email address), as well as your bank account number. 

 

Information on changes to your personal data 

You should always notify us of any change in your personal data as soon as possible.

 

In this way, personal data will remain up-to-date and we will always be able to provide our services in a correct and pleasant manner.


 

C. Why do we need your personal data? 

 

In principle, we process your personal data for the purposes listed below. We will only process your personal data for other purposes if these other purposes are compatible with the purposes mentioned below. If the other purposes are not compatible, your consent for further processing will always be requested, unless the processing is imposed on us by a legal provision.

 

We generally use your personal data within the framework of our daily operation and continuity within the company.

 

More specifically, we use your personal data to:

 

1.To enter into and perform a contract with you:

a. to provide you with information about the services we provide to better tailor them to your needs and wants or those of your company or organization;

b. be able to create a file and a customer record; 

b. to establish a business relationship with you or your company or organization, to enter into and maintain a contract and to enable its performance, as well as to carry out the administration resulting therefrom: provision of services, communication, issuance of invoices and their accounting processing;

 

c. be able to contact you to arrange/record appointments, make arrangements,...

 

It goes without saying that it would not be possible for us to enter into or carry out the service if we did not process the necessary personal data in that context.

 

2. monitor and measure the quality of our services. To this end, we, or a third party appointed by us for this purpose, may ask you to participate in a survey, and use and process the information obtained to improve the quality of our services;

 

3. ensure corporate security. We may also monitor activity in our systems to prevent the misuse of information from our databases and to protect our interests and those of all persons included in our databases;

 

4. meet management objectives including providing management information, implementing internal controls to prevent fraud and conducting (internal/external) audits and audits;

 

5. allow you to exercise your rights (see below) and be able to prove afterwards that we have acted on these rights.

 

6. meet (legal) obligations, such as keeping accounts.

 

7. to send you our newsletter or for internal marketing purposes: in these cases, your consent to use your personal data will always be requested. You can also withdraw this consent at any time.


 

D. How do we obtain your personal data?  

 

Direct

 

We process your personal data as soon as you provide them to us. This can be by e-mail, text message, orally (by phone, in our office, during a visit to your company, at an event, training, etc.), by handing over your business card or by any other possible means, such as filling out an order form or quotation. 






 

Unlawful

 

This also happens when you are notified by third parties, such as your organization/company to us as a contact or when you are notified by third parties to want to use our services.

 

We may also collect your personal data if it has been made publicly available, or if you have made it public yourself on public/social media (e.g. LinkedIn, facebook).

 

In the case of indirect processing, you will be informed, inter alia, of the categories of personal data being processed and the source of such personal data.


 

E. With whom do we share your personal data? 

 

Only when necessary for the fulfillment of the purposes listed in point C above, for the performance of the contract existing between us, the fulfillment of a legal obligation (ours or a third party's), the pursuit of a legitimate interest (ours or a third party's) or with your consent may we transfer certain of your personal data: 

1. to staff/employees, for, among other things: 

  • the achievement of the objectives of our business relationship; 

  • Internal services (administrative tasks such as enrollment processing, invoicing, customer and supplier accounting, accounts receivable management, etc.);  

2. to suppliers (e.g., mail order companies, IT, administrators of our database, software vendors,...) for such things as: 

  • delivery;

  • Checks and Audits;

  • Maintenance and security software systems;

  • meeting legal and legitimate interests; 

3. to our accountant, auditors, audit and certification firms, collection firms, ... for, among other things: 

  • Preparing and auditing our financial statements; 

  • Meeting VAT obligations;

  • Obtaining and maintaining certain certifications; 

  • Checking VAT numbers, VAT, and other accounting documents; 

4. to various government agencies in connection with inspections and investigations, including: 

  • federal and regional inspection and accreditation agencies; 

  • social security agencies; 

  • tax authorities; 

5. to any other third party where we are required to do so by law, court order or judgment.

 

Your personal data will not be sold, rented or made commercially available to third parties except with your prior consent. As we develop our business, we may sell activities or assets. In the event of a sale, merger, reorganization, dissolution or similar event, your personal data and other information may be part of the transferred assets. 

 

When our suppliers process your personal data on our behalf, they act as processors as stipulated in the GDPR. We conclude a processing agreement with these processors and make every effort to ensure that they adequately secure your personal data. 

 

Your personal data may in certain cases be transferred outside Belgium. This will usually be the case when working with foreign (mainly Dutch) suppliers. We take the necessary contractual and technical security measures to ensure that all transferred personal data are adequately protected against loss or unlawful processing. For further questions about this, please contact us using the contact details above.






 

F. How long do we keep your personal data? 

 

Your personal data will be kept for the time necessary to fulfill the purposes described under point C and to comply with our legal obligations, being maximum 10 years after internal closure of the file.

 

G. Security measures? 

 

We make every effort to optimally secure your personal data against unauthorized use. We do this through physical, administrative and technological measures. For example, only authorized persons are granted access to our offices and our systems, and access is limited to those systems they need for professional reasons. These persons must know and correctly apply our internal privacy and data protection policies. To the extent that personal data is provided to third parties - processors, we agree with these processors that they also provide optimal security for the personal data.


 

H. What are your rights? 

 

We process your personal data in accordance with the provisions of this privacy policy. As an affected party, you have a number of rights that you can exercise at any time. 

 

You can exercise the following rights: 

 

  • right to object: 

 

You can oppose the processing of your personal data. You can only do this against processing carried out on the basis of our legitimate interests or those of a third party (see above in point C). When exercising this right, you will have to specify exactly what processing you are objecting to and for what specific reasons. This is necessary in order to carry out a proper balancing of interests.

 

  • right of inspection: 

 

You can ask for a ruling on whether or not your personal data are being processed. 

In addition, when your personal data is processed by us, you have the right to access the personal data collected. This right of inspection means that you will be shown which of your personal data is being processed. In that case, you are also entitled to information about the reason and the period of processing and, if applicable, you will be informed about the source of these personal data. Finally, you may also obtain, free of charge, a copy of the personal data being processed.

In providing this information, we must always be mindful of the rights and freedoms of other individuals. 


 

  • right to rectification (correction and addition) / erasure

 

You can ask to correct or supplement any (personal) data that you consider incorrect or incomplete. In exercising this right, you will have to specify exactly which personal data you wish to correct or supplement. 

 

You also have the right to have your personal data erased by us without unreasonable delay. You can only invoke this in the following cases:

  • When the personal data are no longer needed for the purposes for which they were originally collected;

  • When the personal data - in exceptional cases - would be collected on the basis of consent obtained and no other legal basis for processing exists; 

  • When objection is made to the processing and no overriding compelling legitimate grounds for the processing exist;

  • When personal data were processed unlawfully; 

  • When personal data must be deleted in accordance with a legal obligation.

 

We assess whether you meet the aforementioned conditions.



 

  • right to restriction of processing

 

You have the right to obtain a restriction on the processing of your personal data, whereby specifically specified personal data will be blocked in our system for a certain period of time

  • For the period we need to verify the accuracy of the personal data, in case of dispute; '

  • When you request restriction of processing instead of erasure of personal data, for example, in case of unlawful processing;

  • When we no longer need your personal data for processing purposes and you need the personal data regarding a legal claim;

  • For the period we need to assess the presence of the cited grounds for erasure of personal data and weigh them against our own interests.

 

  • right of portability 

 

You have the right to obtain the personal data you provide to us in a structured, common and machine-readable form to the extent that the processing of the personal data is based on your consent or the necessity to perform the contract. In addition, You have the right to transfer this personal data to another controller.

 

  • right to withdraw consent

 

You have the right to withdraw your consent at any time if processing is exceptionally carried out on the basis of your consent. The withdrawal of consent does not affect the lawfulness of the processing based on the consent prior to the withdrawal.

 

In principle, you can exercise the aforementioned rights free of charge. You can do this by sending an e-mail to info@beeseen.be.

No later than within one month of receiving your request, we will inform you in writing of the action we have taken on your request. 

 

Depending on the difficulty of your request or the number of requests we also receive from other people, this deadline may be extended by two months. In this case, we do notify you of this extension within one month of receiving your form. 


In some cases (e.g. legal obligations, rights of other persons, limitation periods, etc.) you will not be able to exercise your rights in full. You will then be notified of this with the reasons why we cannot, or cannot fully, fulfill your request. 

 

I. Cookies 

 

On our website we use cookies and web statistics. For more explanation on this we can refer to our cookie policy: add link

 

J. Questions, comments, complaints and data breaches 

 

If you have any questions, comments or complaints about the protection of your personal data or about this privacy policy, please contact our services at info@beeseen.be

 

You also have the right to complain to the Data Protection Authority (GBA) at the following address: Press Street 35 at 1000 Brussels or by mail at contact@apd-gba.be. 

 

If you know of, or suspect, a data breach, we ask that you always notify us immediately at info@beeseen.be

 

K. Changes 

 

We may make improvements, additions or changes to this privacy policy for a variety of reasons. The most current version can be viewed on our website at any time. 


 

This version was prepared in March 2024

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